Most systems go live within 5–10 business days after the discovery call. We handle all setup, configuration, testing, and onboarding. You just review and approve before we launch — no technical involvement required from your end.

Not at all. We handle everything on the back end. Your experience is straightforward — you get a simple dashboard to see what's happening, and we manage all the technical details. If you can use a phone, you can use what we set up.

It's a free 30-minute call where we learn about your business — what you do, how you get clients, where leads are slipping, and what systems (if any) you already have. From there, we put together a custom plan and walk you through exactly what we'd build. No obligation.

We'll need basic business info (name, address, services, phone number), access to your calendar or booking preferences, and a few details about how you currently handle calls and leads. We'll gather everything during onboarding — it usually takes less than an hour of your time.

Largely yes — the system runs on autopilot once it's live. We do monthly check-ins (or strategy calls on Momentum+) to review performance, tweak things, and keep improving. You get the results; we handle the management.

Yes — all clients sign a service agreement before we begin. This protects both sides, outlines exactly what's being built and delivered, and sets clear expectations from day one. It's a one-time agreement tied to your plan, not a recurring lock-in trap.

The setup fee covers the full build of your system — configuring the AI, building your booking flow, setting up your CRM and pipeline, connecting all the automations, and testing everything before launch. It's a one-time charge that reflects the time and work that goes into building a complete system from scratch.

Yes. You can upgrade anytime — we'll build out the additional components and charge the difference. Downgrading is possible too, though some features will be removed. We can discuss the best path forward during a check-in call.

The monthly fee covers management, support, and all platform costs. The only potential additional cost would be if you needed a major custom integration not covered by your plan. We'll always be upfront about anything extra before it happens.

We use a professional-grade backend platform purpose-built for local business automation. It's not publicly disclosed to clients, but it's the same infrastructure used by thousands of agencies and business systems worldwide. You experience it through a clean dashboard — we handle the complexity.

No. We customize the AI to match your business name, tone, and the way you naturally speak to clients. It introduces itself as your business (not as AI), handles common questions naturally, and escalates anything complex to you. Most clients say their customers can't tell the difference.

The AI is built with clear fallback paths. If something falls outside its scope, it tells the client that the team will follow up, captures their info, and notifies you. It never makes things up or leaves someone hanging.

Yes. You get access to a live dashboard that shows all calls, texts, bookings, reviews, and pipeline activity. You can see everything in real time — and we send you regular reports so you don't have to go looking.